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Service Disclaimer 服务声明

1. XpressGate只是代理购物负责人,一切代购服务只是帮助顾客到淘宝和天猫网购买顾客所指定的货物及商品。

XpressGate is an agent that provide service of purchasing product from Taobao.com and Tmall.com. We are only the purchasing representative. 

2. 实际商品及顾客所被告知的资料有出入,如颜色、尺码、特点等等,XpressGate将对一切不负责。 

Any relevant information that related to the product have no control under XpressGate.

3. 顾客所给的商品资料必须准确不误以方便XpressGate方便代为购买。 

User has to give accurate information about the product for XpressGate to place order correct without error happen.

4. 顾客说给的自身资料包括名字、地址、联络号码、电邮等等必须正确不误以方便XpressGate把货物准确及准时送到顾客手里。 

User have to provide accurate private information for XpressGate to ship the product directly to user’s hand without error.

5. XpressGate将不会对货品的保修和维修负上任何责任。一切货品和品牌如果有声明国际保修和维修,不然所有保修和维修责任将保留与中国境内。 

XpressGate will not responsible to any warranty and repair responsibility on the product that user ordered. If there are statement about warranty and repair are international care, ALL warranty and repair cover area will only in China.

6. 一切运输时间将不在XpressGate的控制范围。一切货品延迟送到或卖家迟发货将不在XpressGate的控制范围。XpressGate只代表顾客提醒及催促卖家及快递尽快发货及送货。 

The lead time of delivery will not be controllable by XpressGate. Any delay or late will not control by XpressGate. We only represent user to request seller and courier to speed up their delivery status.

7. 一切欺骗及欺诈案将及本XpressGate无关。XpressGate无需对任何案件负责。 

Any internet crime and cheating will be not related with XpressGate. XpressGate will not responsible to any case happen.

8. 所有要求及指示必须在下订单时同时附上,如有更改将必须在订单下后三天内通知。一切错误及不明确的指示将一律不理会。 

All Special remark have to be place before the order made. Any correction have to done within 3 days after the order placed. Other request after 3 days will be not taking any action.

9. 所有货品损坏、遗失及失误的服务的赔赏金额将制定在100零吉内。 

Any losses, broken, and error of product that cause under our service will refund up to RM100.

10. 如有货品在运输中被扣留及收取税金,顾客必须对所有税金负责。 

Any tax and custom duty that cause from product ordered will not bear by XpressGate.

11. 顾客所指定购买的货品必须符合国际航空运输协会(IATA)的规定,一切违禁品如烟酒毒品、军火武器、易燃易爆、腐蚀品、生物宠物等一律不服务。 

XpressGate will not delivery any products that violate the rules of IATA. The products like Guns, flammable material, biological animal and explosion goods.

12. 所有条例更改权将归XpressGate所有。XpressGate保留更改所有条例权利。 

XpressGate have the right to change and add all the disclaimer, rules, terms and condition.

13. 当顾客使用XpressGate的所有服务,并表示顾客已明白及同意本公司的所有条例。

While User are using XpressGate service, all rules and regulation will be consider understood and accepted.

Other Disclaimer

1. The information contained in this website is for general information purposes only.

2. The information is provided by XpressGate and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose.

3. Any reliance you place on such information is therefore strictly at your own risk.

4. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

5. Through this website you are able to link to other websites which are not under the control of XpressGate. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

6. Every effort is made to keep the website up and running smoothly. However, XpressGate takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.